Contact / Complaint Policy
At Credflox Groups, we value our customers and are committed to providing accessible and responsive customer support. If you have any questions, feedback, or concerns, our team is available to assist you promptly and professionally.
To get in touch with us, you can email us at info@credfloxgroups.com or call our dedicated support line at +007 (CALL) CDFG-44. We strive to respond to all queries within 24 to 48 business hours.
In the event of a complaint, customers are encouraged to provide a detailed description of the issue, including relevant documentation or references, so we can thoroughly investigate and resolve the matter. All complaints are treated with the utmost confidentiality and urgency.
Upon receiving a complaint, we will acknowledge it within 24 hours and aim to provide a resolution within 5 to 7 business days. If further time is needed, we will keep the customer informed about the progress of the resolution process.
We are committed to improving our services based on customer feedback. This Contact / Complaint Policy is part of our promise to serve you better. Last updated on February 23, 2024.
